Your Company’s Lifeline – The Telephone System
The telephone system you will need is dependent upon how many staff members you have. If yours is a one-person office, then you won’t need more than a single phone on your desk.
Your telephone line should be separate from that of your home, even if you work in a home office. You will want to be able to separate business calls from personal calls and turn off the ringer on the business line aft hours.
* Beware Of Phone Vendor Jargon
Before we start looking, let’s set all the fancy jargon aside. This is usually the most intimidating part of getting your system. A skilled salesperson might ramble about extensions, hybrids, keys or cabinets. Or, they may launch into an alphabet soup of VOIP, PBX, KSU, CTI and just about every letter combination you can dream of.
Don’t be afraid to tell the guy to slow down and spell it out. A good salesperson will be happy to do this. They will want their valued customer to understand exactly what they offer. The most important thing is that you understand all the features that you are getting.
Those discounts are passed on to their clients, enabling them to make calls relatively cheaply from their cell phones without being tied to a hotel room and without having to wait on the edge of the bed for a call that only materializes when it is too late! The process of setting up such systems is easy and fast to implement.
Through the mobile communication system for overseas call, call credits are purchased and then used in conjunction with a series of call digits – prefixes that determine the type and destination of call. Once the call is put through, the available credit is reduced and so on until eventually credit requires to be ‘topped up’. Top ups are easy to arrange and the whole process can start over. It could not be easier or improved upon by a land line alternative.
Have a separate fax line from your telephone line. As your business grows, both of these lines will get more use, and they shouldn’t be tied up.
If you have staff, you will need a more sophisticated telephone system with which you can transfer calls from one extension to another and call each other internally. When purchasing a system, make sure you get one that can grow with your company.
For example, if you plan to have six employees three years from now, it makes no sense to purchase a system that has a maximum three users. Always look ahead to make sure current purchases will integrate with future needs
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