Archive

Posts Tagged ‘telecommunication’

Organization Phone System PBX Options And Solutions

August 28th, 2011
Comments Off

 

A business phone system pbx might be just what your company needs to open up business opportunities that may increase your income, keep costs down and improve customer associations. Birns Telecommunications can help your enterprise determine which business mobile phone system pbx will suit your needs. As a world type provider of business cell phone system PBX equipment, Birns Telecommunications expert dedicated sales force will sit down along and explore the many options that you can get to your company when choosing a business phone system PBX.

 

Established over 35 years ago in 1973, Birns Telecom and services over 100, 000 clients proving they care about the business community. Regardless of what size your business, Birns Telecommunications offers the superior business phone system PBX systems on the globe, whether your needs are usually T1, POTS line, PRI, VoIP, or even a SIP connection. Authorized by industry leaders for example NEC, Shoretel, Mitel and Adtrain to mention a few; selecting Birns Telecommunications means that you will be dealing with professionals. As experts in the field of business phone system PBX specifically and communications in general, Birns Telecommunications is famous in determining needs, supplying and installing equipment and assisting your business secure financing for an ideal business phone system PBX . You get everything you need under one roof when placing your rely upon Birns Telecommunications.

 

When looking for a business phone system PBX Birns Telecoms has expert personnel that can oversee and implement:

 

Venture management

Designing and architectural both networks and apparatus

Constructing outside plant parts

Inside plant works

Key office equipment

Turnkey possess and walk-in-cabinets

Material supervision, maintenance and staging providers

Wireless network services

Devastation recovery and emergency restoration

 

Voice over Internet protocol (VoIP) got its start to solve the majority of the problems companies encountered when looking to meet their communications requires. VOIP is a completely new, simplified means of achieving your company objectives. By implementing an enterprise phone system PBX utilizing VOIP you’ll reduce your communications expenses and increase your organization profile. Business phone system PBX gives your company an international presence with out a prohibitive investment in tools. State-of-the-art call management features including Caller ID, Voicemail, Meeting Calling, Call Parking, intelligent call distribution, IVR (Interactive Speech Response), Click to help Call, fax to mail, music on hold, Face by name/extension, Call Forwarding and PERFORMED (Direct Inward Dialing) are available. In short, your online business phone system PBX phone system using its sophisticated features powers your small office within the efficient and affordable method. No longer will your enterprise be held captive by means of outdated technology.

 

With one call to Birns Telecommunications you will definately get the advantage of their dedicated sales force to explore this new technology and still have them show your company how it will help you achieve your organization objectives. Big or small and no matter what your communications budget, helping to consider as to which system best meets your family needs is their sole concentrate. Their expertise in solving networking problems is going to be of significant help dealing with the wide range of problems that occur instantly situations. Birns Telecommunications service department has experience and adept in dealing with these communications circumstances. Their technicians are independently certified and possess the latest training about the systems they handle. They will handle installation, routine maintenance and any extra-ordinary situations that might arise.

 

When you begin looking for the cutting border of tomorrow, you should look no further as compared to Birns Telecommunications today. Their expertise and ethics are unsurpassed with regards to providing competitive pricing, excellent equipment and excellent program. Our dedication, experience, and knowledge, are unequaled in the Tri-State area. With practices in Brooklyn, NY; Ny, NY and Bogata, NEW JERSEY, you can be assured that we will provide efficient, well-timed, economical and professional program. Birns Telecommunications can function as difference between whether anyone achieve your companies’ desires or not.

 

We all endeavor to be here in your now, making for ourselves the very best the world is offering. To that extent, we hold fast to the ethics that have obtained us this far in business. Our mission is to complete our very best to market and provide unparalleled services to your customers. Therefore our trained designers are always exploring the most up-to-date technology and applying it to the products that we advertise. The business phone system PBX can be used to stay, so let Birns Telecommunications provide you with the best products and companies possible.

Latest Phones , , ,

Big Businesses Make Money Through Premium Rate Phone Numbers

February 14th, 2010
Comments Off

Premium Rate Phone Charges and Revenue Sharing Numbers within the NHS

Many businesses generate revenue through premium rate numbers. Calling premium rate numbers could cost you up to 10p p/min. One phone call of over 5 minutes to these numbers can earn businesses upto 5 pence per minute at peak rate. For the whole year in average this can bring in approx £300,000 as big businesses deal with at least 3000 calls per day. Many businesses make enough money through these numbers to pay the salary of most of their staffs. I will look at this opportunity to build your business and take it to the next level if your business provides the services which people require in their daily life.

Some of the examples of premium rate numbers are 0870 numbers, 0845 numbers, 0871 numbers and 0844 numbers. Most businesses these days are targeting this number as it is an opportunity to generate money whether it is a big business or small to medium sized business. One simple example using these premium rate numbers to generate revenue is to use this number for helpline or technical support as most IT companies in the UK. After you ring the number you have to wait in the cue for god knows how long but it is guaranteed to be atleast 10 minutes holding for someone to be on the other end then some more time to tell them about the problem and then to fix it.

It is very rare that phone calls to these numbers are all inclusive in your landline contract unlike phone calls to local numbers or even mobile numbers. Many mobile networks do not even provide free minutes to ring 0808 or 0800 numbers so calling 0870, 0845, 0844 numbers will be even more expensive from mobiles. BT and some other network providers are starting to include 0845 and 0870 in some of their packages but do not apply to 0844 and 0871 numbers.

Latest Phones , , , ,

Do not call 0871 and 0870 numbers and waste your money

January 30th, 2010
Comments Off

Premium rate numbers are numbers which provide certain services that any other normal numbers and also are very expensive. Few examples of premium rate numbers are 0870, 0871 numbers. Cost to these numbers can be upto 10p p/min.

Below are few examples of the cost to these numbers from various telephone networks.

Calling 0870 numbers can cost upto 10p per minute. Normal peak time costs from BT is 5 p p/m, virgin 10p p/m and talk talk 4p p/m.

Peak time calls to 0871 numbers could cost upto 11pence p/min. Peak time costs to this number costs 10 pence from BT, 10 pence from Virgin, talk talk and Sky per minute.

There are other premium rate numbers such as 0845 and 0844 numbers call can costs upto 7 pence p/min.

Why do companies use these numbers?

Because these numbers are money generatores for big brands. One phone call of few minutes every day means 4 to 7 pence to these numbers. Big companies deal with 2000 phone calls every day, which means these numbers generate around £250,000 per year for businesses.

People have been hit by massive bills through these numbers. Here is one example of getting your money back, if you ring any company through premium rate numbers then you can ask them for a refund, only if you have called in regards to any product fault or any complaints.

After that you contact your phone provider and request them to hold the payment of that part of the bill, till this situation is sorted. This is not guaranteed but there is nothing wrong with trying.

There are also consumer complaint companies such as Otelo and Cisas who can certainly provide you with any help you require in regards to phone billing.

Calling other companies or individuals for help and advice will cost you money and time, the best solution is to avoid calling premium rate numbers.

Then after few months you will see the difference in your phone bills, that how it has decreased from over the top graph to the low level where it should have been in the first place.

Latest Phones , , , ,

0800 number, is it good for your Business?

January 27th, 2010
Comments Off

0800 numbers

In the UK 0800 numbers are free of charge to call and are also known an non geographic numbers. They are normally used by Charities all over the UK for helpline and fundraising. 0800 numbers are essential for product based businesses as they are toll free lines. How do they help the businesses then?

  • 0800 number encourages useful feedback from your customers
  • Increase the number of business contacts as it is a free number, customers get encouraged to call it.
  • Used for LIVE answering services
  • Can also use call data to find more information about the call
  • Can also be used for promotional campaigns and activities.
  • These numbers can see track an increase in enquiries from outside of the actual location.

Another advantage of all non-geographic numbers is that call management systems can be easily used alongside them to help businesses smarten up the way they deal with their calls.

Private or personal numbers can be provided for their customers to easily remember the number and call them back.

The disadvantage of having a 0800 number is that, the cost of call from mobiles and it also varies regarding mobile networks, normally it is free to call 0800 numbers from any landline. The calls from mobiles phone will obviously increase as we forward to a modern and fast moving world, currently a call to 0800 number call costs upto 20p per minute.

Other than 0800, there are other premium rate numbers businesses use such as 0844 numbers, 0871 numbers, 0845 numbers and these days VOIP telephony are becoming more and more popular in businesses.

Basic Service with 0800 number:

Your 0800 number “sits” on top of your UK landline number only. When customers dial your 0800 number they are redirected to your own landline.

Latest Phones , , , ,

What is an Audio Conference Service and Where to Get it?

December 7th, 2009
Comments Off

 

Communicating with clients and discussing business used to be difficult. In the past, when technology is not yet as advanced as today, conferences were held face-to-face. Both the client and the company representative has to be present in one place, at the same time just to complete a deal or discuss all possible options.

[Audio conference service]

However, technology has now changed the course of communication, which now provides an easier way of discussing business without requiring both parties to be in the same room. Thanks to the advent of audio conference service, in today’s business transactions, contracts can be signed and other questions can be entertained even while both parties are in either side of the world.

Audio conferencing is a practical service used by most companies to conduct seminars, business meetings or trainings. With this, the host; makes the call to the participants and allows them to join in on the discussion. Audio conferencing makes it possible for people to exchange ideas or get updated with new reports regardless of whether they are in the same office building or off the coast of Hawaii on a business trip. Conferences like this can have either two or more than a dozen people participating at the same time.

There are many types of audio conference service available. Some types of service allow parties to just listen in on the conversation. For example, a seminar where the host is the only one talking and discussing the plans while the participants can only listen and take down notes. On the other hand, other audio services allow the discussion to be more interactive. Most even couple it with video conferencing, making it possible for participants to see There are many types of audio conference service available. Some types of service allow parties to simply listen in on the conversation. For instance, a seminar where the host is the only one talking and providing ideas while the rest of the participants are simply listening and taking down notes. On other instances, other type of audio service allow the discussion to be more interactive. Most types even provide video conferencing which then allow participants to see other while plans are being discussed.

[Find out more]

Avaya/Spectel, Inc.

Avaya is a common brand used by most contact centers. They offer web, video, and audio conferencing services. Handling communications for more than a billion businesses all over the world is one reason why this company made it in the Fortune 500R list.

InterCall

The largest provider of audio conference service is InterCall, that is why it is best to get this company. In terms of communication technology, most customers will find everything that they need in this company.

MCI Conferencing

If reputation and specialization is important, MCI Conferencing could be the right provider to work with. They are the largest audio conferencing company today. With that, they offer a full array of conferencing services to match their client’s needs.

There are still other companies that offer an audio conference service, most provide reliable equipment and good quality service to back it up. Just as an advice, from a client’s point-of-view, compare the companies apple to apple before making the right decision, is the best method to take.

 

Learn more about audio conference service, click [Here]

Latest Phones , , , , , , ,

Used Phones For Better Business

October 13th, 2009
Comments Off

Most companies do not trust the wisdom behind utilizing secondhand equipments in the office. They think that secondhand equipments have downgraded worth as office items. They think that these would make them suffer more financial losses in the long run. Well, this holds true, if you didn’t make the right choices on your second hand office equipments. But for used phones, I know that there are a few telecommunication companies out there that are guaranteed to provide superior used phone brands and services, at reasonable rates, and grant full satisfaction to their customers. The only challenge for interested buyers is the search.

You should not cloud your judgment with the prospect of saving money when you’re trying to secure for yourself quality phone equipments. Just because it’s cheap, that does not mean its good enough for your start-up company. Yes, it’s understandable that you would want to maximize your money and that you don’t have that much to go on. But in finding properly refurbished phones that will benefit you more in the long run, you should not only consider the price but the features, expandability and reliability of the product as well. You can research on telecommunication companies that provide great warranties and service deals for used phone system purchases. There are so many of them in the internet these days that you wouldn’t even sweat a little in drawing them out. Now, if the options you see that are viable ask you to be a little over the budget, then it might be worth it to give a little more (that is, if the choices have been exhausted). This is so you would end up satisfied with your system.

However, some telcommunication do not throw in free installation and customer service for phone transactions. With such an incomplete deal, you should think over your other options and find one that will truly benefit you. Both installation and customer support are essential to your phone system purchase. And both should be given with the purchase of used phone systems. Don’t believe if some claim that these services’ absence is a standard among all use phone system shops. It’s not usually the case. It’d be great if, aside from installation and support, you’d also be able to get free training on the use of your phone system, after you purchase it, from the telecom company you’ve dealt with. That way, you won’t have to go through the hassle of figuring out which wire goes where, what button to push to do what, and who to contact just in case you run into any problems with the product. In this circumstance, you’d really be able to cut back on costs and consequently, optimally run your business.

Latest Phones , , ,