0800 number, is it good for your Business?
In the UK 0800 numbers are free of charge to call and are also known an non geographic numbers. They are normally used by Charities all over the UK for helpline and fundraising. 0800 numbers are essential for product based businesses as they are toll free lines. How do they help the businesses then?
- 0800 number encourages useful feedback from your customers
- Increase the number of business contacts as it is a free number, customers get encouraged to call it.
- Used for LIVE answering services
- Can also use call data to find more information about the call
- Can also be used for promotional campaigns and activities.
- These numbers can see track an increase in enquiries from outside of the actual location.
Another advantage of all non-geographic numbers is that call management systems can be easily used alongside them to help businesses smarten up the way they deal with their calls.
Private or personal numbers can be provided for their customers to easily remember the number and call them back.
The disadvantage of having a 0800 number is that, the cost of call from mobiles and it also varies regarding mobile networks, normally it is free to call 0800 numbers from any landline. The calls from mobiles phone will obviously increase as we forward to a modern and fast moving world, currently a call to 0800 number call costs upto 20p per minute.
Other than 0800, there are other premium rate numbers businesses use such as 0844 numbers, 0871 numbers, 0845 numbers and these days VOIP telephony are becoming more and more popular in businesses.
Basic Service with 0800 number:
Your 0800 number “sits” on top of your UK landline number only. When customers dial your 0800 number they are redirected to your own landline.
